• Care Home
  • Care home

Bruddel Grove

Overall: Good read more about inspection ratings

4 Bruddel Grove, The Lawns, Swindon, Wiltshire, SN3 1PW (01793) 642378

Provided and run by:
Rethink Mental Illness

Latest inspection summary

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Background to this inspection

Updated 31 August 2019

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

Inspection team

The inspection was carried out by one inspector.

Service and service type

Bruddel Grove is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

Prior to the inspection we looked at information we held about the service. This included notifications received from the service. Providers are required under the law to send notifications to CQC relating to specific events. We also viewed the 2017 CQC inspection report.

The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.

We used this information to plan our inspection.

During the inspection

We spoke with four people who used the service, the registered and service manager and one member of staff. We spoke with one healthcare professional on the telephone. We reviewed a range of records. This included one person’s care records and two people’s medicines and associated medicine records. We looked at two staff files in relation to recruitment and staff supervision. A variety of records relating to the management of the service, including audits were reviewed.

After the inspection

We continued to seek clarification from the provider to validate evidence found. We looked at training data. We sought the views of five health and social care professionals who visited the service, however, on this occasion we did not receive their feedback.

Overall inspection

Good

Updated 31 August 2019

About the service

Bruddel Grove is a residential care home providing personal care to five people at the time of the inspection. Bruddel Grove can accommodate up to five people in one building.

People’s experience of using this service and what we found

People were positive about living in the home. They felt they had the right amount of support and could seek help from the staff team as and when they needed it.

People were involved in the development and review of their care plans and risk assessments. They could give their views on the level of support they felt they needed, and request help as and when they needed to.

People were encouraged and guided on healthy eating and were supported to access support from external health and social care agencies.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People's medicines were managed safely and effectively. Accidents and incidents were investigated. This included clear processes for investigation and support for staff to learn from mistakes. Complaints were handled and responded to in line with the provider's complaints policy.

Staff were happy in their roles. They were well trained and received regular supervision to enable them to carry out their duties effectively. There were sufficient numbers of staff in place and they understood how to provide people with safe and person-centred care.

There was a clear management and staffing structure in the home. The provider had quality assurance systems in place to monitor the quality and safety of the service.

Rating at last inspection

The last rating for this service was Good (published 14 March 2017)

Why we inspected

This was a planned inspection based on the previous rating.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Bruddel Grove on our website at www.cqc.org.uk.