18 April 2013
During a routine inspection
We found people were given appropriate information and were involved in making decisions about their care and treatment. People told us staff treated them with respect and courtesy. One person said, "They always ask me what I would like help with and they are always on time."
People told us they were well cared for. One person said, "The carers are good and the care is consistent because I get the same carers working with me everyday."
People that used the service said the management team were good and were approachable if they brought any concerns to their attention.