St Peters Home

Updated 7 January 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 9 December 2020 and was announced.

Updated 7 January 2021

About the service

St Peters Home is a residential care home providing personal care to 32 people aged 65 and over at the time of the inspection. The service can support up to 38 people.

People’s experience of using this service and what we found

People were supported by staff who were caring, compassionate and knew them well. People and their loved ones were encouraged to plan their care with staff. Risks to people were managed with them and took into account their preferences. People were supported to maintain their relationships with loved ones, who told us they always felt welcome.

People were supported to take part in a range of activities, which were designed around their likes, hobbies and interests. Staff recognised when people were becoming distressed and responded quickly to reassure them. People could stay at the service at the end of their lives and staff worked with people and their loved ones to plan how they would liked to be cared for at that time.

The environment was designed to meet the needs of people living with dementia and included signage to help people find their way around. People could access information in a range of formats including their first language if appropriate.

People were supported to have food and drink they enjoyed, and which met their needs. When people became unwell staff contacted the relevant health professionals. Relatives told us they were kept up to date with any changes to their loved one’s health or needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

There were enough staff to meet people’s needs and they were recruited safely. Staff had the training and support required to carry out their roles. People, relatives and staff told us the registered manager and deputy were approachable and supportive. A range of audits were completed to identify shortfalls and drive improvements.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 30 June 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.