This inspection was carried out on 14 December 2015 and was unannounced.
During our inspection on 24 June 2014 we found that the service was compliant.
Station Road provides accommodation and support with personal care for up to 12 people with a learning disability. There were 11 people living at the home at the time of our inspection.
The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the legal requirements in the Health and Social Care Act 2008 and the associated regulations on how the service is run.
Urgent remedial action was not carried out, following an electrical safety check by a qualified professional on 5 June 2014 to ensure people living at the home were safe. The registered manager told us after the inspection that qualified professionals have been booked to carry out the remedial work.
Each person had a health action plan focussing on aspects of their health, which included medicines, health condition and GP details. We noted the plans were not updated regularly as people's health and medication may have changed over time.
People benefitted from staff that understood and implemented the principles of the Mental Capacity Act 2005. Deprivation of Liberty safeguarding application had been made for people that, due to their own safety, required supervision when going outside. Mental Capacity Act 2005 and Deprivation of Liberty safeguarding is a law protecting people who are unable to make decisions for themselves or whom the state has decided their liberty needs to be deprived in their own best interests.
People were safe and protected from the risk of abuse. Staff received regular training to make sure they understood their responsibilities to identify and report safeguarding concerns.
Risks were assessed and managed to protect people from unsafe or inappropriate care. There were systems in place to manage behaviours that may challenge the service.
Medicines were stored and administered correctly. Staff administering medicines were trained to ensure they were competent and safe.
Staff had the knowledge, training and skills to care for people effectively. Staff received regular supervision and support to carry out their roles.
People had access to healthcare services such as the GP and dentists. People were supported to make healthcare appointments and visits were made with the assistance of staff.
People enjoyed the food and were supported to maintain good health.
People's privacy and dignity was maintained. People were encouraged to be independent and we saw people helped with the cooking and set up the table for dinner.
Care plans were personalised to the individual. People were involved in planning their care and the care plan was then signed by them to ensure they were happy with the care and support listed on the care plan.
Activities in the home were tailored to suit people’s individual needs and preferences. People looked forward to going to drama classes, art classes and to the day centre.
Complaints had not been made by people or relatives about the service. People were aware about how to make complaints and staff knew what to do in the event a complaint was made.
Systems were in place to monitor the quality of the care provided and the information was used to improve the service.
The service had a quality monitoring system which included surveys for staff and people. We saw the overall results of the survey, which was positive.
We identified breach of regulation relating to premises. You can see what action we have asked the provider to take at the back of the full version of this report.