About the service Colin Garden Lodge is a residential care home registered to provide accommodation and personal care for up to three people in one adapted building. There were two people using the service at the time of this inspection. The service specialises in the care and support of people with learning disabilities.
People’s experience of using this service and what we found
We received positive feedback from people and their relatives. Relatives had no concerns around the safety of their loved ones living at the home. There was a suitable and consistent team of staff who maintained good relationships with people. The home had systems in place to manage people’s risks and to ensure they receive their medicines as they should. Staff were well aware of the risks related to COVID-19 and had measures in place to prevent the spread of infection.
The service had effective training systems in place to ensure staff were competent and skilled to provide care centred on people’s assessed needs and preferences. The home was well decorated and people were supported by staff to express their preferences. People were also able to choose what they would like to eat and drink. Staff supported people to maintain healthy lifestyles and have regular access to appropriate healthcare.
There was a pleasant atmosphere in the home where people and staff felt included and valued. Relatives felt the home was well managed and staff told us they received all the support they required to do their work. The manager and staff were clear about their roles and responsibilities.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
Based on our review of safe, effective and well-led, the service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
People were comfortable to express their views and make choices in their day to day lives. They were involved in making decisions about their care and staff supported them to be as independent as they could. Staff built positive relationships with people and provided them with individualised care while respecting their dignity, privacy and human rights. Management ensured staff were given the right support to promote a culture where people felt safe and able to live meaningful lives.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 5 November 2018).
Why we inspected
This was a planned inspection based on the previous rating where we focused on the key questions Safe, Effective and Well-led. We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.
The overall rating for the service has remained the same. This is based on the findings at this inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.