24 June 2013
During an inspection looking at part of the service
We spoke with the registered manager who confirmed that all staff had completed refresher training on mandatory topics such as Health and Safety, First Aid and Moving and Handling. We saw records to confirm this.
The registered manager confirmed that they had completed a review of people's care plans, associated risk assessments and medication records that were kept in the main office and that these were up to date. We reviewed six care plans for people who used the service and found these had been reviewed and updated. The manager confirmed that up dated records were held in people's homes and any subsequent changes to people's records would be accurately maintained at the main office and in people's homes.