About the service Hampton Grove Care Home is a care home without nursing, which accommodates up to 86 older people, some of whom are living with dementia. At the time of the inspection there were 59 people living at the service.
People’s experience of using this service and what we found
People felt safe living in the service. Risks had been identified and assessed to ensure that action had been taken to keep people safe.
Staff followed good practice guidance to prevent the spread of infection and gave people their medicines safely.
Staff were recruited safely to the service with all relevant pre-employment checks completed. Staffing levels
were consistent at the service and reviewed regularly.
Accidents and incidents were reviewed, and action taken as needed.
The provider and registered manager had effective systems in place which helped ensure that staff delivered a service that met people's needs and kept them safe.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good under the previous provider (published 7 January 2020).
Why we inspected
We received concerns in relation to the management of medicines, infection control and staffing. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has remained the same based on the findings of this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Hampton Grove Care Home on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.