The Care Quality Commission

Archived: Sanctuary Care Limited - 26 Tilmore Gardens

26 Tilmore Gardens, Petersfield, Hampshire, GU32 2JQ (01730) 233124

Provided and run by:
Sanctuary Care Limited

All Inspections

15 November 2012

During a routine inspection

We spoke to three people and to a relative of one person living at the home.

People said they liked living at the home. One person said, 'I like it here.' Another person said, 'I like it here. I love it here. It's a pleasure to live here.'

People said they were treated well by the staff who they described as kind.

People said they liked their bedroom and showed us they had a key to their bedroom door for privacy and security.

People said they were supported well by the home's staff.

People were aware they had a care plan and had full access to the information about them.

We were told by people they attended a range of activities including work, attending a day centre, social clubs and holidays. People also said they were able to be independent with some activities such as going out. People said they took part in domestic routines in the home such as cleaning.

People said staff were available to help them.

30 March 2012

During a routine inspection

People told us they liked living at 26 Tilmore Gardens. They said they were consulted on their care and felt involved in the running of the service. When asked what staff were like they said 'beautiful' and 'nice' and 'kind'. They also told us that staff gave them the support they needed and encouraged them to be independent. During our inspection we saw that people were busy and did a variety of things such as, some people went to the local town, some people did their washing and some people made their lunch. People confirmed to us that they had enough to do and could choose how they spent their time.