Kibblesworth

Updated 12 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 21 January 2022 and was announced. We gave two days’ notice of the inspection.

Updated 12 February 2022

About the service

Kibblesworth is a care home which provides residential care for up to 16 people. Care is primarily provided for people who have sustained an acquired brain injury, but some people are living with neurological degenerative conditions. At the time of our inspection there were 12 people using the service.

Since the last inspection the provider had made the decision to no longer provide nursing care at Kibblesworth and in March 2019 this activity was removed from the home's registration.

People’s experience of using this service and what we found

Since the last inspection the provider and registered manager had made significant improvements to the operation of the service. Staff had received appropriate training and supervision, which aided their ability to effectively support people’s need. A wide range of stimulating activities were now available. Medicine was now administered in a safe manner. Systems were now in place, which effectively monitored how the service operated and ensured staff delivered appropriate care and treatment.

The registered manager and staff demonstrably showed people were valued and respected. The staff were passionate about providing a range of opportunities for people to engage in meaningful activities. They delivered a wide range of different activities that were tailored to individual’s likes and dislikes.

We found staff were committed to delivering a service which was person-centred. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice.

Staff took steps to safeguard vulnerable adults and promoted their human rights. Incidents were dealt with appropriately and lessons were learnt, which helped to keep people safe. People's health needs were thoroughly assessed. Staff actively promoted equality and diversity within the home.

Staff were making a difference to people’s wellbeing by working well as a team, and by sharing the same values and principles. When necessary, external professionals were involved in individuals care.

Appropriate checks were completed prior to staff being employed to work at the service.

The cook and staff supported people to eat varied appetizing meals, which supported them to maintain healthy weight. The cook had reached the final for a national Great British Care award.

People’s voices were of paramount importance in the service. The registered manager understood how to investigate and resolve complaints.

The service was well run. The registered manager carried out lots of checks to make sure that the service was effective and constantly looked for ways to improve the service.

For more details, please see the full report which is on CQC website at www.cqc.org.uk

Rating at last inspection

Requires improvement (report published 23 August 2018).

Why we inspected

This was a planned inspection based on the rating at the last inspection.

Follow up

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.