Archived: Cannock MRI Unit

We rated this service as Good overall.

We found good practice in relation to diagnostic imaging:

• The service managed staffing effectively and services always had enough staff with the appropriate skills, experience and training to keep patients safe and to meet their care needs.

• There were effective systems in place to keep people protected from avoidable harm.

• Staff understood their obligations regarding patient consent and the Mental Capacity Act.

• There was a programme in place for mandatory training, which all staff completed along with competencies check specific for diagnostics services.

• Equipment was well maintained and serviced appropriately.

• Environment was visibly clean and clutter free.

• Staff demonstrated good understanding of safeguarding and were able to evidence this during our inspection.

• Medicines were stored securely and were managed in line with best practice.

• Staff knew how to report incident and learning from incidents was implemented.

• The service used evidence-based processes and best practice, this followed recognised protocols. They used technology to improve the service they provided.

• Staff were skilled and competent in their fields and kept up to date with their professional practice.

• Scans were timely, effective and passed back to refers to be reported on.

• Records were kept up to date, legible and easy to read.

• The service worked well with external and internal colleagues, and staff worked well as a team.

• Flexible appointments were available during day, evenings and weekends.

• Risks were identified, assessed and mitigated. Performances was closely monitored, and data was used to improve the service for both patients and staff.

• The service was managed by supportive staff and competent managers.

• Staff understood vision and values of the organisation.

• Staff morale and culture was positive, and staff demonstrated a professional and passionate attitude towards work and patients.