The Care Quality Commission
  • Hospital
  • Independent hospital

Archived: Rochdale MRI Centre

Level A Rochdale Infirmary, Whitehall Street, Rochdale, Lancashire, OL12 0NB (01706) 517319

Provided and run by:
Alliance Medical Limited

All Inspections

2 December 2013

During a routine inspection

We were unable to speak with anyone using the service. The manager gave a detailed explanation about how the service ensured that people understood and consented to the scans they were to have.

Rochdale MRI Centre provided a managed service for the Pennine Acute Hospitals NHS Trust. The provider had arrangements in place to protect the health, welfare and safety of people referred to the Centre for a scan by other providers. The provider went through safety checks with people referred to them to ensure that a scan was a safe and appropriate procedure for them.

The provider had policies and risk assessments in place in relation to infection prevention and control. One of the senior radiographers was appointed as the infection prevention and control lead at the Centre. Each month they carried out an infection prevention and control audit.

The provider had an induction programme in place which all new employees completed. Arrangements were in place to ensure that all staff received an annual appraisal and interim supervision session every six months. Staff were encouraged to continually develop their knowledge and skills. The provider offered access to courses to enable them to do so.

We saw that the provider had a comprehensive complaints policy.

10 July 2012

During a routine inspection

We were unable to speak with the patients who were present at Rochdale MRI Centre during our inspection.

We saw the results of a satisfaction survey that had been completed in April 2012. Most of the patients who responded stated that they were 'very satisfied' with the information given to them when their appointment was made, with how they were dealt with by staff, and with security at the centre. All the rest stated they were 'satisfied'. Most patients said they would rate the overall experience as 'excellent' with the remainder stating it was 'above average'.