Updated 14 February 2024
Mulberry House is a nursing home. Mulberry House was managed by trained and supportive managers who knew people and their staff. Staff knew people well and were trained to care for people safely. There were processes in place to keep people safe and to manage risk. Medicines were stored and administered safely. Healthcare professionals liaised with the care team to keep people well. We carried out this assessment between 26 February to 10 March 2024. We looked at 5 quality statements; safe systems pathways and transitions, involving people to manage risk, safe and effective staffing, medicine optimisation and freedom to speak up.