About the service: Marmion Nursing Home provides personal and nursing care for up to 24 people who have mental health needs. At the time of the inspection there were 19 people living in the home.
People’s experience of using this service:
People who used the service were supported safely. People were able to freely access the community and accessed activities supported by staff at the home. People were supported to be independent.
People’s choices and preferences were known to staff and respected. Staff were caring and respectful. People’s privacy and dignity was promoted.
People had care plans and risk assessments in place which gave staff guidance to effectively support them. Staff supported people with their individual preferences and people’s needs were met.
The registered manager had plans in place to improve the environment.
The provider had systems in place to monitor the service and ensure risks to people and the environment were reduced.
Lessons were learnt when things went wrong, and systems were updated or improved if needed. The registered manager was responsive and approachable to both people that used the service and staff. They had a clear understanding of their responsibilities of their registration with us.
The service met the characteristics of Good in all areas; more information is available in the full report below.
Rating at last inspection:
At the last inspection the service was rated as Good (report published 07 October 2016)
Why we inspected:
This was a scheduled inspection based on the previous rating.
Follow up:
We will continue to monitor the service though the information we receive.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk