29 November 2023
During a routine inspection
Maple Tree Care Limited is a residential care home providing accommodation and personal care to up to 4 people. The service provides support to people with learning disabilities and autistic people. At the time of our inspection there were 3 people using the service.
People’s experience of the service and what we found:
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessment and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to access the community and experience meaningful activities in line with their need and wishes. The home was visibly clean and person centred. The director and Registered manager were committed to the continuous improvement of the service.
Right Care
Relatives commented positively about the care provided by staff. People were supported by staff who knew them well. People received care that was personalised and responsive to their needs. Medicines were managed safely.
Right Culture
People, staff, and Families were involved in the running of the home, the registered manager worked in partnership with others to achieve outcomes for people. There was positive and open culture in the home.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
The service was registered with us on 28 October 2022 and this is the first inspection.
This inspection was prompted by a review of the information we held about this service. We completed a comprehensive inspection.