19 October 2022
During an inspection looking at part of the service
Broom Lane Care Home provides personal care to older people with a range of support needs, including dementia. It is divided into 3 discrete units and accommodates up to 60 people. There were no vacancies at the time of the inspection.
People’s experience of using this service and what we found
We were assured people were being cared for safely. The provider continued to demonstrate a high regard to the risks presented by the ongoing COVID-19 pandemic. Relevant risk assessments had been carried out, and staff had received appropriate training in relation to infection prevention and control.
Medicines were safely managed, and staff had been trained in relation to medicines management. Records of medicines received, administered and returned were clear, and storage arrangements for medicines were appropriate.
Staff had received training in relation to safeguarding, and the provider had suitable arrangements in place for responding to any incidents of suspected abuse. Relatives told us they believed the home to be a safe place.
Staff told us they felt supported by management within the home. The registered manager was skilled and experienced, and supported by a deputy manager and area manager. There were formal and informal arrangements in place for dialogue between staff and managers.
Recruitment was undertaken safely, with appropriate background checks before staff started work.
Governance arrangements were suitable to ensure the provision of safe care, with the area manager telling us about recent incidents and lessons learned. The management team worked transparently with external agencies, such as healthcare professionals and the local authority, to ensure people were well cared for.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (published January 2022)
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service remains good based on the findings of this inspection. You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Broom Lane Care Home on our website at www.cqc.org.uk.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.