Rosegarth Residential

Updated 21 May 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 29 April 2022 and was announced. We gave the service 24 hours’ notice of the inspection.

Updated 21 May 2022

About the service: Rosegarth Residential provides support for up to 26 older people and people who may be living with dementia. Sixteen people were receiving a service at the time of this inspection.

People’s experience of using this service: The quality of care provided to people had improved since the last inspection. People told us they were happy, and relatives had noticed the improvements.

The provider had worked hard since the last inspection to make changes that impacted positively on people's experience of using the service. The registered manager led by example to ensure people received a good service. People and staff told us the registered manager was approachable. Management oversight had been improved.

People received their medicines safely and on time and their health was well managed. We have made a recommendation on medication protocols. Care and support were tailored to each person's needs and preferences. People were cared for in a clean environment free from the risk of infection.

Recruitment checks were carried out to ensure staff were suitable to work in the service. Staff had attended training specific to people's needs. Further training was being planned to ensure all staff were skilled to meet the needs of people. We have made a recommendation on staff training.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The systems and records in the service now supported this practice.

People were involved in more activities and their diverse needs had been considered. People felt staff were kind and caring.

At the last inspection there were five breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. At this inspection these breaches had been met.

Rating at last inspection: Requires Improvement (published 26 February 2019)

Why we inspected: We inspected the service shortly after our previous inspection as we needed to check on progress and confirm that no further action was necessary.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk