Updated 17 December 2020
We undertook a desk-based review of Redhill Dental Care on 26 November 2020. This was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
We had undertaken a comprehensive inspection on 6 August 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing effective or well-led care in accordance with the relevant regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Redhill Dental Care on our website www.cqc.org.uk.
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this review we asked:
- Is it effective?
- Is it well-led?
Background
Redhill Dental Care is in Wellingborough, Northamptonshire and provides NHS treatment to children and private treatment to adults.
There is level access for people who use wheelchairs and those with pushchairs. Car parking spaces, including one for blue badge holders, are available immediately outside the practice.
The dental team includes one dentist, one dental nurse, one receptionist and a practice manager. The practice has two treatment rooms and a separate decontamination room.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
Our key findings were:
- All staff at the practice had received training on the Mental Capacity Act (2005) and the associated regulations.
- The provider had an effective system in place to audit different aspects of dental care. A log had been implemented to ensure that actions identified during the audit process were completed.
- Systems were in place to ensure clinicians took into account guidance and legislative requirements for the completion of patient dental care records.
- Risk assessments had been undertaken for a wider scope of safety issues.