Background to this inspection
Updated
5 March 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.
This inspection took place on 23 February 2021 and was announced.
Updated
5 March 2021
About the service
Sutton Beeches is a residential home owned and managed by Cheshire West and Chester Council. It was providing personal care and rehabilitation following a stay in hospital and/or respite care for 15 people at the time of the inspection. People were supported across two separate floors, each of which has separate adapted facilities, the top floor having lift access. The service can support up to 30 people.
People’s experience of using this service and what we found
All people we spoke to during the inspection spoke highly of Sutton Beeches and the care they received. Some people staying for regular respite told us it was a home from home and they looked forward to planning their next visit.
Staff were motivated and committed to deliver a high standard of care. They were well trained and felt supported in their role.
Enablement (care) plans identified the needs of people during their stay and improvements were made during the inspection to ensure these plans contained sufficient person-centred information to meet the preferences of people receiving care. The registered manager was very responsive in making any improvements.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People confirmed they were offered choices and involved in decision making relating their care.
People had access to healthcare and the registered manager worked closely with other agencies to ensure successful outcomes were achieved.
Systems were in place to ensure the safety and wellbeing of people. These included systems to protect people from the risk of abuse, receive their medicines safely and to ensure that people could share their views on the service being provided at Sutton Beeches.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 29 March 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.