Our current view of the service
Updated
10 June 2024
Date of assessment 18 June 2024 to 27 June 2024.
Braintree Nursing Home is a ‘care home.’ People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. At the time of our assessment the service was supporting 40 people. The service had a manager registered with the Care Quality Commission. This means they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
We reviewed 22 quality statements during this assessment.
People's experience of the service
Updated
10 June 2024
Overall people were positive about the care they received. People told us they felt safe and were involved in developing their care plans. One person said, “It is lovely here, you get what you need, the staff are lovely.” People told us there were enough staff available to support them when they needed assistance, and they received their medicines on time. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. People were supported with their nutrition and hydration needs including specialist dietary requirements. Staff treated people with kindness, dignity, and respect. They spent time getting to know them and their specific needs and wishes. Care plans reflected people’s individual needs and preferences. The provider had effective systems in place to monitor the quality of the service. Staff told us they felt supported and listened to and were confident any concerns they raised would be dealt with appropriately.