12 December 2013
During a routine inspection
We found that people's support was planned and delivered in a way that was intended and the service obtained people's consent in relation to the care that was provided to them. We saw evidence that the provider operated an effective recruitment process to ensure that only suitably qualified, skilled and experienced people were employed at the service.
We also found that there were appropriate procedures in place to safeguard people from abuse and to monitor the quality of the services in order to ensure people's welfare and safety.