Updated 29 September 2022
We undertook a follow up focused inspection of Lynn Road Dental Practice on 20 September 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the provider was now meeting legal requirements.
We undertook a comprehensive inspection of the practice on 11 May 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Lynn Road Dental Practice on our website www.cqc.org.uk.
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
We found this practice was providing well-led care in accordance with the relevant regulations. The provider had made improvements in relation to the regulatory breach we found at our previous inspection. In general, improvements were noted in infection prevention and control, legionella management, medical emergency equipment, incident recording and staff appraisal.
Background
Lynn Road Dental Practice provides both NHS and private dental care and treatment for adults and children. There is level access to the practice for people who use wheelchairs and those with pushchairs. There are ground floor surgeries and a fully accessible toilet.
Free car parking spaces, including those for people with limited mobility, are available nearby.
The dental team includes 5 dentists, 3 hygienists, a practice manager and 6 dental nurses. The practice has 4 treatment rooms.
During the inspection we spoke with the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open on Mondays from 9am to 6pm, Tuesdays from 8.30am to 6.30pm, Wednesdays and Thursdays from 8.30am to 6pm and Fridays from 9am to 5pm. The practice also opens on a Saturday from 9am to 4pm.