1, 5 August 2013
During a routine inspection
We found peoples' care and welfare needs were met in a way which ensured their safety. People told us 'I always know who will be supporting me. They come shopping with me' and 'I have a keyworker and they help me with my shopping. I like them (staff). They have helped me to get a job. They help me when I am not well.'
People who used the service were protected from the risk of abuse or harm. This was because staff understood about the risk of abuse and what to do should they suspect or see this happening. The manager also carried out thorough checks of all new staff to make sure they had the right skills and were suitable to work with vulnerable adults.
We found staff were properly trained and supported and understood the care and welfare needs of the people they supported.
We found that the manager and senior staff carried out regular checks to make sure good standards of care were provided to people.
You can see our judgements on the front page of this report.