1 November 2012
During a routine inspection
We spoke with a commissioner from Blackpool's Primary Care Trust (PCT). They told us they had commissioned a number of complex care packages with the agency. They said the agency provided a very good service They told us the agency had been particularly responsive with requests to support people with end of life care.
"I was with another agency for a number of years but have been very impressed with Cherish. The assessment of my daughters needs was very thorough and very professional. I was sent a copy of her care plan for my agreement before it became a working document. I was fully involved in the whole process and was very impressed. I am very happy with the support we are receiving".
"I have had no problems with this agency unlike some others I have used. I have found them very reliable. The girls are all very cheerful and friendly. I look forward to their visits".
"No problems at all. They provide a very good service".