Fareni Lifecare Ltd

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

The provider did not have robust processes in place to involve people in assessing and reviewing their health, care and communication needs.

This service scored 4 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider did not complete an initial assessment of the person's needs with the person and their relatives. The person's communication needs had not been considered and there was no information about how to support or understand their communication.

The provider told us they were using the assessment documentation completed by the local authority as the basis for their care plan. However, the provider was not able to demonstrate they had completed any assessment or review of their own to ensure the information in the care plan remained accurate and provided a detailed and up to date picture of the person's support needs and preferences.

The provider's processes for assessing and reviewing the person's care and support needs were not robust. The person's care plan did not contain a detailed assessment which considered what was important to them including their health, care, wellbeing and communication.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.