Beechwood Residential Home

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

People’s independence, choice and control were promoted. People were able to make choices about their care and support, and they were supported to maintain and develop their independence.

This service scored 15 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

People and relatives told us their independence, choice and control was promoted. A relative said, “They keep [person’s] independence in terms of doing things. When staff are preparing food [person] assists. The same relative also said, [Person] does a lot of their own personal care.” When asked about choices they said, “[Person] will pick their own clothes and cosmetics to buy when they go shopping."

Staff told us people were involved in deciding what they eat through the week and were involved in preparing their meals. The staff we spoke to talked about things people could do for themselves and with staff encouragement and support, they were able to carry out many care routines. Staff told us how they supported people who did not use speech to communicate. They told us about how people used pointing and gesturing to make their choices known.

We saw staff asking people if they wanted to go out and where they wanted to go. We saw people being offered items of clothing to choose from. We saw activities offered within the home; one person chose to play a game with a staff member whilst another chose to draw pictures. We saw a person living in the home involved in making their lunch and after they had finished, we saw them helping staff by drying dishes and putting them away. We found that staff respected people’s choice and independence. One person preferred to eat alone at mealtimes and we observed that staff respected and facilitated this decision. We saw a weekly meal plan and staff told us people were offered an alternative if they wished. People were supported to attend a local college. We saw evidence of conversations and in care plans that people were given choice around what courses they wanted to participate in.

During our assessment we saw that people’s care had been assessed. We saw evidence of care plans being developed in colloboration with people. This included information around strengths, needs and opportunities. Staff used picture cards and Makaton as communication tools to facilitate decision making. Staff also told us they engaged with a person’s relative to support this.

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.