- Independent mental health service
Burton Park
Report from 8 November 2024 assessment
Contents
Ratings - Services for people with acquired brain injury
Our view of the service
Date of assessment: 15 October to 1 November 2024. Burton Park is a 50-bedded hospital providing a neuro rehabilitation service. The service predominantly provides care and treatment for patients with acquired or traumatic brain injuries, including stroke. The service also offers continuing care for people who have progressive neurological conditions, such as Huntington’s disease and early onset dementia. The hospital has 3 separate units, however at the time of this assessment 2 of the units (Warwick and Dalby) were not in use. Warwick unit was being used for staff training but not was not open to patients. The Dalby unit had been de commissioned and was only used for storage. The Dalby unit required extensive maintenance work and refurbishment before being ready for patient use. At this assessment, only the unit known as Cleves was in use. There was a total of 12 patients at the hospital. At our last assessment the service was rated 'requires improvement' overall. At this assessment, the provider demonstrated improvements had been made. The service is no longer rated as requires improvement overall or in any of the key questions. We assessed the service group (ASG) ‘’services for people with acquired brain injury". We also focussed on the breaches that gave rise to the previous ratings as required. We looked at all of the Quality Statements across all 5 Key Questions. The service had made improvements and are no longer in breach of regulations. At this assessment we saw how staff and managers had worked hard to improve the quality of their care and to bring about required changes. The service had made the improvements required to improve their overall rating to ‘Good’.
People's experience of this service
Patients and relatives were satisfied with the care support and treatment provided. They told us they were included and involved in decision making and communication was good. Patients liked the staff and had confidence in them. Patients appeared relaxed and at ease moving between their private room and communal areas they told us they felt safe. The atmosphere was calm and relaxed.