The Care Quality Commission
  • Dentist
  • Dentist

Dentaire Dental Care

96a-100a Market Street, Hednesford, Cannock, Staffordshire, WS12 1AG (01543) 871616

Provided and run by:
Dentaire Limited

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 13 November 2024. This report is an overview of the findings from the assessment day. The report may not detail all the findings from the day, although the assessment was completed in line with our current methodology, gathering evidence from numerous sources to evaluate the service. Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place. The practice had systems to manage risks. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The service provides non-surgical cosmetic treatments, some of which are not in-scope, for example, certain facial aesthetics procedures. The practice is in Hednesford, Staffordshire and provides NHS and private dental care and treatment for adults and children. The practice was accessed via steps and a stairlift was provided for patients with additional mobility requirements. Car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 4 treatment rooms. During the assessment we spoke with 3 dentists, 3 dental nurses and the practice manager.

6 December 2013

During a routine inspection

We carried out this inspection to check on the care and welfare of people who used this practice. The inspection was arranged two days in advance. This was to ensure that staff working at the practice had time to speak with us, and our visit would cause the least disruption for people who had dental appointments.

We looked at the paper and the electronic records for five people who used the practice to see how their care and treatment was provided and managed. We talked with staff who were able to discuss people's care and treatment needs.

We saw that people who used the service were involved in the planning of their treatment through consultation with the dentists. People were informed of the proposed treatment and had agreed to it.

People who used the service spoke of their satisfaction with the care and treatment that they received. They told us: 'We as a family are very happy with this dental practice. All staff are very good with the children, and that makes a big difference as they are quite happy when visiting the dentist'.

During the inspection we saw that the practice maintained high standards of hygiene and infection control practices.

We saw that staff were provided with opportunities for their continued performance development to ensure they had the necessary skills to undertake their role.

We found that the service had several tools for monitoring the quality and safety of the service being delivered and to work towards continuous improvement.