Gledwood Care Homes

Updated 16 November 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

Inspection team

The inspection team consisted of 1 inspector.

Service and service type

Gledwood Care Homes is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Gledwood Care Homes is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection the registered provider was also registered as the manager.

Notice of inspection

The inspection was unannounced.

What we did before the inspection

We looked at all the information we held on the provider. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make.

During the inspection

We met all 3 people who lived at the home, the registered manager, another care manager and a support worker. We looked at records used by the provider for managing the service. These included the care records for 3 people.

Updated 16 November 2023

About the service

Gledwood Care Homes is a care home without nursing for up to 6 adults with mental health needs. The service is a family run business. At the time of our inspection, 3 people were living at the service.

People’s experience of the service and what we found:

People were happy and well cared for. They felt safe and their needs were met.

The staff worked closely together. They were well supported and had the training and information they needed to care for people.

Risks to people's safety and wellbeing were assessed. They received their medicines in a safe way and as prescribed. People were supported to access other healthcare professionals. Their mental and physical healthcare needs were assessed and planned for.

People were able to make choices about their care and were involved in making decisions about their lives.

There were effective systems for monitoring and improving the quality of the service which included acting on feedback from stakeholders. The staff liaised with other professionals and kept themselves updated with good practice guidance and changes in legislation.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service Choose an item this practice.

For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 23 January 2018)

Why we inspected

We carried out the inspection based on the date of the last inspection.

Follow Up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.