The Care Quality Commission
  • Dentist
  • Dentist

London Road Dental Practice

147 London Road, Apsley, Hemel Hempstead, Hertfordshire, HP3 9SQ (01442) 252980

Provided and run by:
Mr. Najim Ghulam

All Inspections

During an assessment under our new approach

We carried out this announced on-site assessment on 8 January 2025. We found the practice had met regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had effective systems to manage risks. London Road Dental Practice is in Apsley, Hemel Hempstead and provides NHS and private dental care and treatment for adults and children. There was access to the practice via a portable ramp and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 2 treatment rooms. During the assessment we spoke with the principal dentist, the dental nurse, the dental hygienist, and the practice manager who also worked as a receptionist.

23 January 2014

During a routine inspection

The people who used the service told us that they were very happy with the care and treatment given to them. They said that the dentist was excellent and that 'they chose this practice because they were nervous and the care and attention given to them allowed them to have the treatment done'. Others said that this was the best and 'had been coming since the practice opened nearly 20 years ago'.

We found that people's privacy and dignity had been respected and they had been involved in the decisions about their treatment. People had been provided with information about the service, opening times and the costs. People had a treatment plan that had been discussed with them. There were systems in place to minimise the risk and control the spread of infection. Staff had been provided with relevant training for the work they did and included Cardio-Pulmonary Resuscitation (CPR) training that had been updated annually.. There were systems in place for assessing and monitoring the quality of service.