12 October 2012
During a routine inspection
'I am satisfied with everything'.
'Lower prices'.
'Nothing I can suggest to improve the practice. I have been coming here since being a child, now I bring my children'.
'Maybe better if they opened on a Saturday'.
'Everything is very good'.
We were told us that any treatments were explained clearly and we saw that patients were offered privacy when undergoing their treatment.
Patients told us what they thought about the cleanliness of the surgery and if they felt staff practised high standards of hygiene when attending them. We were told:
'The environment is very clean'.
'Staff always wash their hands'.
'I am asked to wear goggles and an apron to protect myself'