During our inspection visit on the 08 November 2012 we found that people's consent was obtained prior to any treatment commencing. We saw records where people and the dentist had signed formal consent forms.People told us, "The dentist always reads my dental records and ensures that my health or medication has not changed since my last visit".
We checked staff records during our inspection for immunisation information and found that the practice could not demonstrate to us evidence that all clinical staff had developed immunity.
During our inspection visit we checked three of the practice's staff files and found that dental staff received regular supervision from the dentists and also the practice manager.
We found that the service sought information from people, their representatives and staff about their views of the care and treatment provided by the service.