The Care Quality Commission
  • Dentist
  • Dentist

Bromley Park Dental and Implant Centre

250 Bromley Road, Shortlands, Bromley, Kent, BR2 0BW (020) 8466 7393

Provided and run by:
Fearns Limited

All Inspections

During an assessment under our new approach

We carried out this announced onsite assessment on 4 December 2024. We found the practice had met regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. Bromley Park Dental and Implant Centre is located in Bromley and provides NHS private dental care and treatment for adults and children. There was ramped access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 5 treatment rooms. During the assessment we spoke with 2 dentists, 2 dental nurses, 1 dental hygienist and one receptionist.

20 August 2014

During a routine inspection

People we spoke with said they were very happy and satisfied with the service provided by the surgery. They said they always found the surgery to be clean whenever they visited and that the staff were very helpful and friendly. One person we spoke with said that they had been with the surgery for about eighteen years and the whole family attended for treatment. We were told that dentist was very good and had referred a family member to the hospital very promptly. People told us that they could always access appointments when needed and received reminders for their check-up appointments. People told us that they were given appropriate information regarding their oral hygiene and their treatment was always explained fully. We saw that there was adequate information available in the waiting area regarding the cost of private and NHS dental treatment and people told us where applicable the cost of treatment was discussed with them.

We found that there were suitable procedures for planning and delivery of care and there was information available regarding the cost of both NHS and private dental treatment within the waiting areas. There was appropriate guidance for staff on cleanliness and infection control and these procedures were followed. There were effective systems in place to ensure that the quality of care was maintained and recorded appropriately. Patient and staff records were stored securely in a locked office. Complaints were logged and responded to promptly.

3 May 2012

During a routine inspection

People told us they particularly liked the friendliness of the dental practice.

People told us 'I travel out of my way to come here' and that they had been using the service for many years.

A person described the care they had received as 'fantastic'.