17 December 2012
During a routine inspection
There were suitable processes for staff training and professional development. Staff were supported by the provider's systems and policies. Each person was assessed for their suitability prior to any treatment. There were effective systems in place to reduce the risk and spread of infection. Staff had been trained in infection control and for emergency situations.
The provider had systems to review and monitor the quality and safety of the service provided. This was in conjunction with the formal contract monitoring of the service by the PCT.