Archived: Ferryhill Dental Health Centre

Updated 11 April 2018

HMP Haverigg is a category C male training prison situated in West Cumbria. At the time of the last joint comprehensive inspection in April 2017, HMP Haverigg was holding around 300 adult male prisoners, less than half its previous population following a decision by the then National Offender Management Service (now known as Her Majesty’s Prison and Probation Service (HMPPS) to close two accommodation units because the safety of prisoners living there could not be assured. The population remained around 300 during this focused inspection.

Health services at HMP Haverigg are commissioned by NHS England. The contract for the provision of dental healthcare services at HMP Haverigg is held by Ferryhill Dental Health Centre.

CQC inspected this location with HMIP between the 3 and 6 April 2017. We found evidence that fundamental standards were not being met and one Requirement Notice was issued in relation to Regulation 17, Good Governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We subsequently asked Ferryhill Dental Health Centre to make improvements regarding this breach. We checked these areas as part of this focused inspection and found that the provider had addressed the issues identified that fell within their control and remit.

This inspection was carried out by two CQC Health and Justice inspectors.

We undertook a desk based review of evidence submitted by Ferryhill Dental Health Centre to determine whether the provider had made the planned improvements to meet legal requirements. This inspection focused only on the areas of regulatory breach identified during our joint comprehensive inspection in April 2017. We reviewed:

• An updated version of the provider’s action plan
• The recruitment policy
• Vetting checks for non-directly employed staff
• Complaints data and quality reviews
• Minutes of joint governance meetings
• Evidence from staff meetings
• Training records for one dental nurse

We also held a telephone conference discussion with managers. The evidence submitted provided sufficient assurance that the previous breaches of regulations had been addressed. We did not visit the service on this occasion

Updated 11 April 2018

This inspection was an announced focused inspection carried out in January 2018 to confirm that the provider had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection between 3 and 6 April 2017. The April 2017 comprehensive inspection was carried out in partnership with Her Majesty’s Inspectorate of Prisons (HMIP) under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions in accordance with our published methodology. The joint inspection report can be found at:

https://www.justiceinspectorates.gov.uk/hmiprisons/inspections/hmp-haverigg/

This report covers our findings in relation to those aspects detailed in the Requirement Notice issued to Ferryhill Dental Health Centre.

We do not currently rate services provided in prisons.Our key findings were as follows:

• The provider had made improvement to the governance arrangements and monitoring of services at HMP Haverigg.

The action taken by the provider ensured that patients were receiving safe and effective treatment.

However, there is an area where the provider SHOULD make further improvements:

• The provider should keep comprehensive records of clinical and managerial supervision carried out for dental clinicians.