Updated 20 February 2020
We undertook a follow up focused inspection of The Dental Practice Seaford on 30 January 2020. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a comprehensive inspection of The Dental Practice Seaford on 11 and 12 July 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe, effective or well led care and was in breach of regulations, 9 (person-centred care), 12 (safe care and treatment), 13 (safeguarding service users from abuse and improper treatment), 17 (good governance), 19 (fit and proper persons employed) and 20 (Duty of Candour) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
We undertook a follow up focused inspection of The Dental Practice Seaford on 25 September 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe or well led care and was in breach of regulations 12 (safe care and treatment),17 (good governance) and 18 (requirements in relation to staffing) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for The Dental Practice Seaford on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it safe?
• Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 25 September 2020.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 25 September 2020.
Background
The Dental Practice Seaford provides NHS and private treatment for adults and children.
There is access for people who use wheelchairs and those with pushchairs via a side entrance and small step respectively. Car parking spaces, including those for blue badge holders, are available near the practice.
The dental team includes the principal dentist, two trainee dental nurses, one part time receptionist and a practice manager. The practice has two treatment rooms of which one was in use at the time of our inspection.
The practice is owned by a company and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at the Dental Practice Seaford is the principal dentist.
During the inspection we spoke with the principal dentist, one trainee dental nurse, the receptionist and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
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Monday from 9am to 5pm
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Tuesday to Friday from 9am to 2pm
Our key findings were:
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The practice had ensured that care and treatment was provided in a safe way for service users.
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The practice had systems and processes in place to enable the registered person to assess, monitor and mitigate the risks relating to the health, safety and welfare of service users and others who may be at risk. Improvements made still required time to be embedded within the running of the service to ensure they are sustained in the long term.
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The practice had improved the systems to ensure that persons employed in the provision of a regulated activity received such appropriate support, training and professional development as was necessary to enable them to carry out their duties.
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The practice ensured that a risk assessment was in place for when a dental dam is not used during root canal treatment.
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The practice had reviewed its procedures in relation to the Accessible Information Standard to ensure that the requirements are complied with.