Our current view of the service
Updated
4 November 2024
We carried out this announced on-site assessment on 15 January 2025.
We found the practice had met regulations.
Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place.
The practice had effective systems to manage risks.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
Smiles 4 U Dental Care is in the London Borough of Haringey and provides NHS and private dental care and treatment for adults and children.
There was small step into the practice with a removeable ramp so that wheelchair users were able to access the practice.
The practice had 2 treatment rooms. During the assessment we spoke with the principal dentist, 1 dental nurse and 1 receptionist. A compliance advisor was also present to support the assessment.
People's experience of the service
Updated
4 November 2024
Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 11 patients. On the day of our assessment, we saw patient feedback from 1 further patient. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented positively about the standards of cleanliness.
They told us they were able to book appointments within an acceptable timescale for their needs and that they had enough time during their appointment without feeling rushed.
Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
When they were prescribed medicines, patients felt that sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.