27 March 2013
During a routine inspection
People told us the dentist consulted with them before proceeding with any treatments. One person said, 'The dentist always discusses treatment options with me and tells me what is available on the NHS and what is available privately.' Another commented, 'The dentist is good at explaining what needs doing and you can ask as many questions as you like.'
People said they thought the surgery was always clean, and that staff and patients wore the correct protective clothing. One person said, 'The surgery is always clean, tidy and well-kept.' Another person commented, 'It is very, very clean everywhere. The cleanliness is excellent.'
People told us the staff were friendly and professional. One person said, 'The dentist is amazing, really good at his job, and the nurses are really nice.' Another commented, 'Everyone here is so kind and helpful that I actually like coming to the dentist now.'