Our current view of the service
Updated
31 October 2024
We carried out this announced on-site assessment on 30 January 2025.
We found the practice had met regulations.
Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place.
The practice had systems to manage risks.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
The practice is in Birmingham and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice.
The practice had 2 treatment rooms. During the assessment we spoke with the dentist, 2 dental nurses (including 1 agency nurse), and the receptionist.
People's experience of the service
Updated
31 October 2024
Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 9 patients. On the day of our assessment, reviewed feedback gathered by the provider. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “Super friendly. Helpful and supportive of a nervous patient. Never have any issues here” and “The staff are professional and make sure to explain any procedures thoroughly, which puts me at ease. Highly recommend Perry Park Dental for anyone looking for quality dental care in a friendly environment!”
Patients commented positively about the standards of cleanliness.
They told us they were able to book appointments within an acceptable timescale for their needs and that they had enough time during their appointment without feeling rushed.
Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
When they were prescribed medicines, patients felt that sufficient information was given.
Patients also felt they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.