Updated 18 September 2024
We had previously undertaken a comprehensive inspection under our previous methodology of Dental Specialists MK on 30 January 2024 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe, effective or well-led care and was in breach of regulations 12, 17,18 and 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We undertook a follow up focused assessment on 10 October 2024. This assessment was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements. Dental Specialists MK is in Milton Keynes and provides NHS orthodontics and private dental care and treatment for adults and children. There is step free access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for disabled people, are available at the practice. The practice has made reasonable adjustments to support patients with access requirements. The dental team includes 10 dentists who specialise in orthodontics, oral surgery, periodontics, prosthodontics and endodontics, 1 dentist, 1 visiting anaesthetist, 2 orthodontic therapists, 1 dental therapist, 7 qualified dental nurses, 3 trainee dental nurses, 5 receptionists, 1 office manager and 1 practice manager. The practice has 5 treatment rooms. During the inspection we spoke with 3 dentists, 4 qualified dental nurses, 3 receptionists the office manager and the practice manager. We looked at practice policies, procedures and other records to assess how the service is managed. The practice is open: Monday to Friday from 9am to 5.30pm. Saturday by appointment only.