Chana Dental Practice - Leeds

Updated 22 May 2024

We carried out this un-announced assessment on 25 July 2024. We found the practice had not met all regulations. The practice had some systems to manage risks. However, improvements could be made to the system for managing the risk associated with fire. Patients’ care and treatment was provided in line with current guidance. However, improvements could be made to ensuring dental care records reflect national guidance. Recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. Chana Dental Practice – Leeds provides NHS dental care and treatment for adults and children. At the time of our assessment, the dental team included a dentist, a trainee dental nurse and a practice manager (who is also a qualified dental nurse). The practice had 1 treatment room. During the assessment we spoke with all members of staff. The provider was not complying with regulation 17 (Good governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Full details of the regulation the provider was not meeting are within the quality statement section of the report. We have asked the provider for an action plan in response to the concerns found at this assessment.

Updated 22 May 2024

During our assessment, we received feedback from 5 patients. All patients we received feedback from told us that staff were polite, welcoming and helpful. They also commented that staff were professional and courteous. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken. Staff gathered feedback from patients, the public and external partners and demonstrated a commitment to acting on feedback. Patients commented positively about the standards of cleanliness.