20 November 2013
During an inspection looking at part of the service
At this inspection we found improvements had been made. There were effective systems in place to reduce the risk and spread of infection. We viewed all areas of the practice as part of our inspection and found they were clean and tidy.
We spoke with the practice manager and two dental nurses. They demonstrated a good understanding of the requirements of the Health Technical Memorandum 01-05, which provides guidance on decontamination of dental instruments. We saw tests were conducted daily to confirm the autoclaves were working correctly.
Patients were asked for their views about their care and treatment and the practice manager had taken action to improve the response rate from patients' surveys.
The provider conducted a wide range of audits as part of a rolling programme of reviews. These included infection control, specialist referrals, x-rays, equipment and records. There was an effective system in place to regularly assess and monitor the quality of service patients received.