31 October 2012
During a routine inspection
The patients thought the service provided was excellent, one person said "Nothing can be faulted with this practice". Another patient said "John Taylor provides excellent dental care and always explains what he is doing" The patients all said they were treated in a manner that respected their human rights and diversity in a fair and equal way. All of the patients said that the service was relaxed, treatments were explained and the staff were friendly and helpful.
The dental nurses said they worked together well as team and managed to discuss any issues that may have been raised during the working day. They said that they felt they were supported by the dentist and the practice manager and accessed training as they need to.