Hudson's Dental Care

Updated 28 August 2024

We carried out this on-site, announced assessment on 9 September 2024. We found the practice had met all regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. The practice is in Hertford and provides NHS and private dental care and treatment for adults and children. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 4 treatment rooms. At the time of our assessment, the dental team included 5 dentists, 7 dental nurses, 4 dental hygienists, 1 receptionist and 1 practice manager.

Updated 28 August 2024

During our assessment, we received patient feedback which commented on the kind and caring nature of staff. Patients also said that staff were very welcoming and polite, and that dental care received had been “excellent”. The practice obtained, reviewed and shared patient feedback with the team. We were told that where suggestions had been made, appropriate action would be taken. Staff demonstrated a commitment to acting on feedback.