17 April 2013
During a routine inspection
Each person we spoke with told us that information regarding costs and alternative treatment plans had been provided for them to take away. There was also a fee schedule clearly on display in the waiting area. We found the service had arrangements in place to provide the care and treatment people required.
The practice had procedures in place to protect people from the risk of abuse. Staff had received appropriate training and were supported to carry out their duties. The practice monitored the quality of their service by undertaking regular practice audits, and patient surveys. Appropriate changes were implemented if required.