18 December 2013
During a routine inspection
One patient said, "They are very good, the dentist is friendly and puts me at ease". Another patient said, "Going to the dentist is a necessary evil, they make it as good as they can".
We found that the practice provided clear information for patients to make informed choices
about their care. We found that the practice had clear procedures to ensure that patient's
safety and welfare were protected.
We found that the practice took infection control seriously. We also found that staff had been trained to identify signs of abuse and understood the procedures to follow where they suspected abuse may have occurred.
We found that the practice had procedures in place to monitor and ensure that the quality of the service that patients were receiving was of a good standard.