The Care Quality Commission
  • Dentist
  • Dentist

Archived: Harley Street Oral Reconstruction Centre

152, Harley Street, London, W1G 7LH (020) 7935 8628

Provided and run by:
The Harley Street Oral Implant Clinic Limited

Important: The provider of this service changed. See new profile

All Inspections

28 February 2013

During a routine inspection

We spoke with three patients, all of whom said they were satisfied with the care and treatment received. One patient described the treatment received as "excellent". Another said that staff were 'lovely and accommodating'.

Patients felt that they had been given sufficient information about their care and treatment. A detailed medical history was taken for each person and any allergies or medical conditions were recorded and discussed during the appointment.

People were given after-care advice following treatment, which included the emergency contact number for the dentist. There was emergency equipment available and staff had received basic life support training.

There were effective systems in place to reduce the risk of infection. Staff were able to describe the decontamination process to us and provide evidence to show that checks were carried out on the equipment used.

The necessary checks had been carried out on prospective employees before they could start work. There were systems in place to monitor the quality of the service, and staff meetings took place to discuss feedback received.

1 February 2012

During a routine inspection

We did not speak to people who use the service during our visit however we saw evidence from patient survey and feedback that showed that people were satisfied with the service and their involvement in making decisions about their care and treatment.