20 May 2013
During a routine inspection
We saw that there was information available to patients around the costs of treatment on display, the names of the dentists and products for sale promoting oral health care. We saw that patients were involved in making decisions around their treatment.
Staff knew what action to take in response to potential child and adult protection matters and how to report concerns related to the practice.
We saw that there were systems in place to maintain the hygiene of the surgery and dental instruments used. However, we found patients were not always protected from the risk of infection because appropriate guidance had not been followed in relation to sinks and maintaining the integrity of the covering to some of the dental chairs.
There were systems in place to monitor service delivery and the health and safety of the environment.