• Dentist
  • Dentist

The Dental Surgery

49 Ipswich Road, Norwich, Norfolk, NR2 2LN (01603) 507321

Provided and run by:
Ipswich Road Surgery Limited

Latest inspection summary

On this page

Our current view of the service

Updated 19 December 2024

We carried out this announced on-site assessment on 13 January 2025. We found the practice had met regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. The practice is in Norwich and provides private dental care and treatment for adults and children. There was step-free access to the practice and car parking spaces were available near the practice. The practice had 4 treatment rooms. At the time of our assessment, the dental team consisted of 1 dentist who was also the owner, 1 hygienist, 1 dental therapist, 2 qualified dental nurses, 1 of whom was the practice manager and 2 trainee dental nurses.

People's experience of the service

Updated 19 December 2024

Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 11 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments mentioned the excellent, friendly service and the high quality of care received. Patients also commented positively about the standards of cleanliness. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.