Archived: Oasis Dental Care Central - Lowestoft

Following this inspection the provider sent us an action plan detailing actions they would take to ensure compliance.

This was a follow up inspection to check compliance. We found there had been improvements made. The provider had implemented systems to monitor health and safety such as the regular testing of water temperatures to protect people from the risk of the Legionella bacteria. The provider had also implemented changes to their staff recruitment policy and practice to protect people who used the service from the risk of abuse.

We saw that people were treated with respect and in a polite manner by the staff at the service. Feedback received from people in a recent survey was positive about their experience.

The environment was clean and tidy on the day of our inspection. People told us, 'It's always clean and smart.' Another person told us, 'The dentists always wear gloves.'

Staff were able to demonstrate that they could identify signs of abuse and that any concerns would be reported to an appropriate authority.

We saw that staff were knowledgeable and understood their roles and responsibilities. All professional staff were registered with their regulatory body for dental professionals, the General Dental Council (GDC).

There were a lack of systems in place to evidence regular monitoring of the quality of service provision.