We carried out a review of the data available to us about Comforts Independent Living Care on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Comforts Independent Living Care, you can give feedback on this service.
Comforts Independent Living Care is a domiciliary care service that is registered to provide personal care to people living in their own homes in the community. At the time of our inspection two people were using the service for support with daytime activities and personal care.
People's experience of using this service and what we found
People’s families told us that staff were caring and supported people well. The service promoted people's dignity, choice and independence.
The provider carried out assessments of risks to people’s health and safety and provided guidance for staff on managing the risks. There were detailed care plans advising how to provide the right support and care to each person.
People using the service were supported to live meaningful lives taking part in activities they enjoyed and developing new skills.
Staff had been recruited safely and were experienced and trained for the role. They showed good knowledge of the people’s needs and enthusiasm for the work. Staff had regular supervision and were supported in their role.
Staff had access to the required personal protective equipment (PPE), information and guidance to prevent and control the spread of infection.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff worked with professionals to share relevant information about people’s care.
The registered manager regularly asked people for their feedback on the service and communicated clearly with staff.
Why we inspected
The service was registered with us in 2015, started providing a service in 2019 and this is the first inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.